Our fleet. Built for accessibility.
Wheelchair-accessible vehicles designed for safe travel.
Our rear-loading accessible vans are configured for safe, comfortable and dignified wheelchair transportation throughout York Region, GTA, Simcoe County and surrounding communities. Vehicle suitability is confirmed using the passenger’s mobility, equipment and access details.
CSA D409-Certified
Vehicles configured and inspected for safe wheelchair transportation.Rear-Loading Access
Low-floor rear-entry ramp for straightforward wheelchair boarding.Secure Wheelchair Restraints
Designated tie-down and occupant-restraint systems support a stable ride.Accessibility comes first
The passenger should not have to adapt to the booking process.
The trip should be planned around the real access needs of the person travelling.
What we review with you
- The type of wheelchair or mobility aid being used
- Whether the passenger can transfer independently
- Pickup and destination entrance conditions
- Wheelchair size, weight and any attached equipment
- Whether a caregiver, family member or escort will travel
- Any timing or communication considerations relevant to the ride
Vehicle features
Designed to support wheelchair-accessible travel.
Specific vehicle assignment depends on the passenger’s needs, trip details and availability.
Accessible boarding
Vehicle access is coordinated using the available ramp or lift configuration.
Wheelchair securement
Designated restraint systems are used to secure the wheelchair during travel.
Passenger space
Interior layout is reviewed against wheelchair size and passenger requirements.
Clean interiors
Vehicles are maintained to provide a clean and professional passenger environment.
Climate comfort
Climate control supports a more comfortable trip across changing weather conditions.
Trip confirmation
Vehicle suitability and service details are confirmed before the ride is finalized.
Mobility equipment
Tell us what will be travelling with the passenger.
Common mobility aids can often be accommodated, but suitability must be confirmed based on the actual equipment and trip.
Manual wheelchairs
Provide dimensions and any attached accessories.
Power wheelchairs
Include size, weight and battery-related details when relevant.
Transport chairs
Note whether the passenger can transfer or must remain seated.
Walkers and rollators
Let us know whether the device folds for transport.
Canes and personal aids
Include any equipment that must remain within easy reach.
Additional medical equipment
Contact us before booking so the equipment can be reviewed.
Before your ride
A few details help prevent avoidable delays.
Describe the entrance
Tell us about stairs, ramps, elevators, narrow doorways or difficult pickup areas.
Share wheelchair details
Provide approximate width, length, weight and any attached bags, supports or equipment.
Confirm transfer needs
Let us know whether the passenger remains in the wheelchair or can transfer independently.
Include companions
Add caregivers, escorts or family members to the booking details before confirmation.
Be ready at pickup
Have mobility equipment, personal items and appointment information prepared.
Call when uncertain
Contact the team before booking when equipment or access conditions are unusual.
Safety and dignity
A careful process matters as much as the vehicle.
Accessible transportation should feel organized, respectful and predictable from the first conversation through arrival.
- Trip requirements reviewed before confirmation
- Wheelchair secured using designated restraints
- Passenger assistance provided with patience and respect
- Pickup and destination access considered in advance
Accessibility questions
Helpful answers before you book.
Will my power wheelchair fit?
Fit depends on the wheelchair’s dimensions, weight, accessories and the vehicle available for the trip. Share those details before confirmation so suitability can be reviewed.
Can a caregiver or family member travel with me?
Companions may be included when seating and trip arrangements allow. Add every travelling person to the booking details.
What happens if there are stairs?
Stairs and entrance conditions must be disclosed before booking. The team will review whether the pickup can be completed safely and what assistance is required.
Can you transport oversized wheelchairs?
Oversized or specialized wheelchairs require advance review. Provide dimensions, weight and photographs when requested.
Can I bring oxygen or other medical equipment?
Contact the team before booking. Equipment type, size, securement and any handling requirements must be reviewed before the trip is accepted.
Not sure about fit or access?
Tell us about the passenger and equipment.
Our team can review wheelchair dimensions, entrances, companions and other trip details before you finalize the booking.