Contact York Simcoe

Contact York Simcoe Wheelchair Service

Whether you're arranging wheelchair-accessible transportation for yourself, a loved one or someone in your care, we're here to make the process simple, respectful and clear throughout York Region, Simcoe County and surrounding communities.

Need transportation today?

For urgent or same-day transportation requests, call us directly so we can review availability as quickly as possible.

Call 905-775-5755
Tell us what you need

Request wheelchair transportation.

Share the key details by email and our team will follow up to review availability, accessibility needs and next steps. Sending a request does not confirm a booking.

Include these details in your message

Providing complete information helps us review the trip accurately and respond efficiently.

  • Name
  • Phone number
  • Email address
  • Preferred contact method
  • Pickup location
  • Destination
  • Appointment date
  • Preferred pickup time
  • Return trip required
  • Mobility device
  • Assistance requested
  • Additional notes
A clear, simple process

What happens next?

You should always know what to expect after reaching out.

1

We receive your request

Your information is received and reviewed by our team.

2

We review your needs

We consider timing, accessibility, locations and availability.

3

We contact you

We follow up to clarify details and discuss the transportation plan.

4

Your trip is confirmed

We confirm booking details and provide final instructions.

Where we travel

Wheelchair-accessible transportation across York Region and Simcoe County.

We support local and eligible longer-distance transportation for medical appointments, rehabilitation, community access, family visits and other essential trips.

York Region

Newmarket, Aurora, Richmond Hill, Vaughan and surrounding communities.

Simcoe County

Barrie, Bradford, Innisfil, Alliston and communities throughout the county.

Northern GTA

Selected destinations throughout the northern Greater Toronto Area.

Toronto Medical Facilities

Hospitals, clinics, rehabilitation centres and other healthcare destinations.

Why families choose York Simcoe

Care that continues beyond the vehicle.

Every interaction should feel safe, clear and respectful—from the first call through the final destination.

Wheelchair-accessible transportation

Professional, safety-conscious drivers

Door-through-door assistance

Medical and non-medical trips

Compassionate, respectful service

Still have questions?

Find answers before you book.

Our FAQ covers scheduling, cancellations, caregivers, mobility devices, service animals, billing, hospital delays and preparing for your ride.

Visit Our FAQ